Stage 02 · Customer Lifecycle

Welcome videos that turn the first impression into an experience

Right after signing, booking or buying, it is decided whether a contract becomes a relationship. A personal video greets by name, explains tariff, product and next steps, and answers questions before they arise. That reduces buyer’s remorse, support tickets and early cancellations.

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GDPR-compliant
Hosted in Germany
Rendered in seconds

Email · right after signing just now

Welcome, Alex Miller! How to get started with your plan

Sample video from the project for Europa-Park

Your plan, your contact person and the next steps, explained personally.

Watch video rendered from CRM data, in Germany

Typical use cases

Where these videos work

Welcome video after signing: insurance, energy, telecommunications, banking

Pre-arrival video before a hotel, park or restaurant visit

Vehicle handover video with date, branch and contact person

Onboarding film for new employees and sales partners

Welcome videos for business customers, members and clubs

Data points

What makes the video personal

Examples from this stage. You decide which variables flow into the video; only those are processed, rule-based and without AI access.

How we protect this data

first name
product / tariff
contract start
contact person
branch
appointment
booking data
benefits

How it works

Three steps to your campaign

1
Trigger in your system
A signature, booking or purchase automatically triggers video creation via API, webhook or CSV.
2
Rendered in seconds
Our engine places name, product, date and contact person in picture and sound: in German data centers.
3
Delivery & measurement
Via email, customer portal, app or WhatsApp: with start, completion and click rates per campaign.

Connected via HTTPS API, webhook or CSV, compatible with Salesforce, HubSpot, SAP and Microsoft Dynamics. Integration details

Results