Industry · Telecommunications & energy

Personalized video for telecommunications and energy

Millions of customers, millions of videos: each built from their own contract and usage data.

  • Vodafone
  • E.ON
  • Deutsche Telekom
  • freenet
  • mobilcom-debitel
Vodafone: “Together we can”: dynamic Video campaign Vodafone Video “Together we can”: dynamic Video campaign

Starting point

Why personalization makes the difference here

Hardly any industry has so many customers, so much data and so little personal contact. Personalized videos change that: they explain the first invoice, celebrate the birthday, suggest the right upgrade (automated for millions, yet personal for each individual).

Intense competition, switch-happy customers and complex tariffs: telco and energy providers who want to create relevance must meet every customer with their own data (data usage, contract term, consumption, installment). Our engine turns this data into picture and sound in real time, scalable to millions, in German data centers.

Results from the industry

6,5 Mio. individual videos in one campaign Vodafone
54 % birthday video open rate Vodafone
95 % played to the end Vodafone
4 video variants per customer: electricity or gas, direct debit or bank transfer, assigned automatically E.ON, first invoice explained

Clients from the industry

Proven at

  • Vodafone
  • E.ON
  • Deutsche Telekom
  • freenet
  • mobilcom-debitel
  • Yello
  • innogy
  • GoDaddy
  • DPD
  • o2

Approval-ready for data protection, IT and procurement

DPA, TOMs, deletion concept, sub-processor list and accessibility are prepared, so a good idea becomes an approved project.

Security

Ready for videos that reach every customer personally?

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Create your own personalized video in 60 seconds or book a strategy call with our team. No obligation, no preparation needed.