AMAG· Automotive

New Vehicle Pickup Video

When a car handover becomes a personal moment

Client: AMAG
Industry: Automotive
Lifecycle stage: Loyalty & retention · Onboarding & welcome
Technology: Film production · In-video mapping

Shortly before the handover date, AMAG customers receive a personalised delivery video by email. It turns a plain appointment confirmation into an emotional service moment – and at the same time bundles all the information for a smooth vehicle handover.

Build anticipation

The film stages the moment customers have been waiting for.

Give orientation

Branch, address, date and time are clearly integrated into the video.

Strengthen the relationship

The personal contact for the handover becomes visible and approachable.

Prepare the service

Optional buttons lead to the route, a calendar entry or direct contact.

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