Robinson Clubs· Travel, leisure & entertainment
Customer reactivation video
Robinson: makes its customers want to go on their next vacation with personalized videos
- Client
- Robinson Clubs
- Industry
- Travel, leisure & entertainment
- Lifecycle stage
- Loyalty & retention · Upselling & cross-selling
- Technology
- Data-driven video · In-video mapping
Watch the film
As an effective customer reactivation measure, all Robinson customers are sent a personalized video that praises the new catalog and the highlights it contains and makes them want to book again at one of the 26 Robinson Clubs. The personalized video was created in cooperation with the Kochstraße agency.
Example movie
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